Employee Communication Strategies, Types, and Tips

Employee Communication Strategies, Types, and Tips

The 4 Types of Employee Engagement Methods

Communication is the key to creating a positive work environment and maximizing employee productivity. Read on to learn the four different ways an employee can be engaged and motivated in their job.

The right information

The first step to engaging employees is to provide them with the right kind of information. An employee who is left in the dark will not perform very well.

Having a company vision is important to so employees can understand how their particular roles fits with the long-term aim of the organization. The latest news and updates in the organization should be readily available.

It’s not just about increasing productivity, but how that productivity is used. Setting well defined employee and team objectives is essential. Constantly develop and improve product and service information.

Relevant business financials, progress reports and project updates will put all the tasks into perspective and highlight what areas need improving.

2-Way communication

Information and communication shouldn’t be coming from just one side. There should be systems to allow for two way communication between workers and managers.

Feedback and suggestions should be collected from employees on a regular basis.
Open up Q&A channels so any employee can raise any issues or concerns and get some answers.

Schedule an internal survey to gain an overall view on what employees are thinking.
Set up a helpdesks either physically or on the company intranet, to give more support to employees. Hotlines are another useful tool that can be effectively utilized. Social collaboration should be actively encouraged, as this allows the best ideas to rise to the top.

Culture

Encouraging a healthy and positive workplace culture will go a long way too improving the company as a whole.

Think about the company values and make it clear what you stand for. Policies should be set to deal with harassment and discrimination. Social communications will create a relaxed atmosphere,

Don’t forget about health and safety procedures and work towards improving employee wellbeing.

Recognition and rewards

Now that employees are working better than ever, you need to maintain the level of productivity by recognizing what has been achieved. Acknowledge the best contributions made and create an employee recognition program.

High performing employee should be treated to improved perks and benefits. Ongoing education should be encouraged by promoting training opportunities and employee development programs. At the end of training, certificates and rewards can be given as proof of the new skills learnt.

Some questions to think about

Employee engagement is an ongoing process that needs to be continually improved and refined. Some good questions to ask are:

• How does each employee fit into the company?
• How exactly is information exchanged?
• How can the company leverage social culture to everyone’s benefit?